Effective date: September 3, 2026

Privacy Policy

This Privacy Policy explains how AlphaCo collects, uses, stores, and discloses personal information when you visit this website, place an order, contact us, or otherwise interact with our services. It also describes the choices and rights that may be available to you.

Information we collect

Depending on how you interact with us, we may collect contact information such as your name, email address, telephone number, billing address, and shipping address; order, transaction, and fulfillment information; customer-support communications; and device or usage information such as IP address, browser type, device identifiers, pages viewed, referral information, approximate location derived from IP address, and timestamps.

Checkout payment details are handled by payment providers. We receive payment status and limited transaction information needed to administer an order, but we do not intentionally store full payment-card numbers or security codes on our own systems.

How we use personal information

We use personal information to operate the website, process and deliver orders, provide support, prevent fraud and security incidents, improve the store, meet legal and accounting obligations, and—where permitted—measure and deliver marketing.

Legal grounds where applicable

Where a law requires a legal basis for processing, we process information to perform a contract with you, comply with a legal obligation, pursue legitimate interests such as store security and service improvement when those interests are not overridden by your rights, or with your consent where consent is required. You may withdraw consent when applicable; this does not affect processing that occurred before withdrawal.

Cookies, Google Ads, and analytics

We and our providers may use cookies, pixels, local storage, tags, and similar technologies to operate the website, remember settings, protect against fraud, understand site use, and measure advertising. Browser settings generally allow you to manage cookies, although limiting cookies can affect some website features.

If Google Ads, Google Analytics, conversion measurement, remarketing, or similar services are enabled for a campaign, those services may receive browser, device, cookie, and event information through their own technology. We use these tools only for legitimate measurement, attribution, audience management, and advertising purposes. Google and other providers maintain their own notices and controls, including settings for personalized advertising.

How we disclose information

We may disclose information to service providers that support ecommerce hosting, payments, fraud prevention, fulfillment, delivery, customer support, communications, analytics, and advertising. We may also disclose information where required by law, to protect people and property, or in connection with a corporate transaction. We do not sell personal information for money. Depending on the configuration of advertising or analytics technology, certain disclosures for cross-context behavioral advertising may be treated as “sharing” under some U.S. state privacy laws.

Retention and security

We retain information for as long as reasonably needed to fulfill the purposes described here, including order administration, support, legal compliance, tax and recordkeeping, fraud prevention, and dispute resolution. We use reasonable safeguards designed to protect information, but no online system can be guaranteed completely secure.

Your choices and requests

• Use the unsubscribe link in a marketing email to stop marketing email communications.
• Manage cookies and advertising preferences in your browser or device settings.
• Request access to, correction of, or deletion of personal information, subject to applicable law and verification.
• Request an applicable opt-out of sale or sharing through Your Privacy Choices or by contacting us.

California privacy notice

For California residents, and to the extent the California Consumer Privacy Act as amended by the California Privacy Rights Act (“CCPA”) applies, you may have the right to know the categories or specific pieces of personal information we collected, request deletion, request correction, opt out of sale or sharing, limit certain uses of sensitive personal information, and receive non-discriminatory treatment for exercising applicable rights. We may need to verify a request and may require an authorized agent to provide proof of authority. We do not knowingly sell or share personal information of consumers under 16.

Our categories of collection, use, and disclosure are described above. To make a request or appeal a privacy decision, use Your Privacy Choices or email support@kleankanteen.net with “Privacy Request” in the subject line. To appeal, reply to the decision with “Appeal” and a brief explanation.

Children and updates

This website is not intended to knowingly collect personal information from children under 13. If you believe a child submitted personal information without appropriate consent, contact us so we can review the request. We may update this Policy as our practices, technology, or legal obligations change. The effective date identifies the current version.

Contact: AlphaCo, 543 Northeast 28th Street, Grand Prairie, Texas, United States. Email support@kleankanteen.net or call +1 (726) 903-7807.